End Users Details

Users Name
Users Email Address
Date Of Training
Trained By Jake Bradley Paul

SOS

How To Access SOS Yes No The Meaning Of The Update Symbol Yes No SOS Front Screen Overview Yes No Matter Listings and Matter Codes Yes No Left & Right Navigation Arrows Yes No Documents Yes No Document Checkout & Revisions Yes No Outlook & Word Add-Ins Yes No Emails In & Out Of SOS Yes No Matter & Contact Relationships Yes No 3 Tier CCM Yes No SOS Agendas Yes No Time Recording Yes No Office Admin Functions Yes No Quitting Scripts Yes No

Horizon

How To Open Horizon Intergrator Yes No How To Forward Calls Yes No What Call Colours Mean Yes No How To Use The Mobile App Yes No

General

Browsing The Internet Yes No Printing Yes No Email Monitoring Yes No Cyber Security Yes No IT Training Booklet Provided Yes No First 4 Fax Guide Provided Yes No Initial Starter Sheet Provided Yes No Telephone Guide Provided Yes No Horizon Phone App Guide Provided Yes No Password Guide Provided Yes Yes No

Additional Comments

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